Privacy Policy for Riderra LTD

Website: Riderra.co.uk
Company Name: Riderra LTD
Contact Email: info@riderra.co.uk
Effective Date: [10/05/2026]
Last Updated: [10/05/2026]

Introduction

Welcome to Riderra LTD ("we", "our", or "us"). We provide transport-related services via our website riderra.co.uk.

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information We Collect

We only collect the minimum personal data necessary to provide our transport services.

Information you provide directly:

  • Full name

  • Email address

  • Phone number

  • Residential or pickup/drop-off address

  • Any information you submit via contact forms or enquiries

Information collected automatically:

Depending on how you interact with our website, we may also collect:

  • IP address

  • Browser type and device information

  • Pages visited and usage data

Our website is hosted on Squarespace, which may automatically collect basic technical and analytics data as part of its service infrastructure.

2. How We Use Your Information

We use your data to:

  • Provide transport services and respond to enquiries

  • Communicate with you regarding requests

  • Improve our website and services

  • Maintain safety, security, and fraud prevention

  • Comply with legal and regulatory obligations

We do not process online payments through our website.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract: to provide transport services you request

  • Legitimate interests: to operate and improve our business

  • Legal obligation: where required by law

  • Consent: where you have explicitly agreed (e.g. marketing communications)

4. Cookies and Analytics

Our website may use cookies to ensure proper functionality and improve user experience.

These may include:

  • Essential cookies required for website operation

  • Functional cookies

  • Potential analytics cookies provided by Squarespace

If analytics tools are enabled, they help us understand website traffic and improve performance.

You can control cookies through your browser settings.

5. Third-Party Services

We may rely on trusted third-party providers such as:

  • Squarespace (hosting and website infrastructure)

  • Email service providers

  • IT and security service providers

These providers only process data on our behalf and are not permitted to use it for their own purposes.

6. Data Sharing

We do not sell your personal data.

We may share your data only when necessary:

  • With service providers assisting our operations

  • If required by law, court or